A contact center that operates in the same manner as you do
Colab Contact Center makes it simple to improve customer interactions from anywhere.
IT that is trouble-free
In a streamlined admin portal, you can easily configure and manage your contact center solution.
Deployment in less than one day
With a one-day onboarding process, you can be up and running in no time.
Cloud-based adaptability
Assist your team in being productive from home, the office, or wherever they prefer to work.
Providing the entire team with a contact center solution
Wherever they are working from, Colab Contact Center enables everyone to perform at their highest level.
Get results and live up to
expectations
The specific cost depends on your company's requirements. Request a quote from us.
Basic plan
$19/mo
or $199 yearly
IVR, queues, web chat, Facebook integration,
and basic reporting are the features that are
absolutely necessary.
Monthly fee per user, billed annually
Contact Sales
Business plan
$29/mo
or $299 yearly
Advanced reporting and management capabilities
in addition to everything Core has.
Monthly fee per user, billed annually
Contact Sales
See how Colab works for you
Outstanding performance
Your teams can work around the clock thanks to
7 global data centers, low bandwidth usage, and
95% uptimes.
Best in customer service
Our 24/7, award-winning customer support is rated #1 on the industry’s most trusted independent review sites.
Scalable security for businesses
High-end security features and compliance with regulations like SOC 2 Type II and GDPR ensure the safety and security of your data.
Increasing engagement is simpler than you might think.
Check out how Colab Contact Center can change the way you interact with customers.
FAQ’s
What advantages does a contact center solution offer my company?
Increasing customer satisfaction is simple with a contact center solution like Colab Contact Center. You can use actionable insights into how your agents interact with customers—insights you can use to help your team improve—by tracking call activity in one location.
What exactly is the distinction between a call center and a contact center?
Call centers are typically built on past phone systems and focus on a single mode of communication: phone calls. Teams are typically divided into inbound and outbound calling and do not support additional channels such as SMS or video.
Does Colab Contact Center operate in my nation?
Call centers are typically built on past phone systems and focus on a single mode of communication: phone calls. Teams are typically divided into inbound and outbound calling and do not support additional channels such as SMS or video.
